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In this Discussion
- Ammit March 2016
- Gael4ce March 2016
- HAJ Stables March 2016
Merging Accounts
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I merged my two accounts, but I'm curious how I get the horses to transfer from account to the other?
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Sorry I can't understand your question. What are you trying to ask?Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
What happens when you merge two accounts?
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Do the horses move from one account to the other?
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Yes. When you merge two accounts, you get all the horses along with the money and any extra barns you may have purchased.Thanked by 1Ammit
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So why didn't my horses transfer this morning....
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If you merged accounts they transfer. If the old account is still listed you did not merge them.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
What was the name of the account you merged away? And how many IV's did it cost you to do it?
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Goldwood stables merged with haj stables 14 ivs
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I thought it would be more but that was my only option both are paid accounts
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You have not merged those stables. Both are still open and active. And you can not merge Goldwood into Haj - Goldwood has the higher upgrade, you would have to merge Haj into Goldwood.
Lastly...you can't merge stables until they are on the same email account. You're using two different email accounts. (Which is against the rules, BTW, please check all your accounts to make sure they are on the same emails.)
I suspect you merged in a different account, which is why it was so cheap and which is why you can't find your horses, since you do have other accounts.Post edited by Gael4ce at 2016-03-18 14:20:32 -
Awesome they are both on the same account it says I merged haj into GoldWood and this account should be closed...... But it's not I'm sorry A being a pain is there something else I'm doing wrong...
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Would it be against the rules just to sell my horses from one account to put them on the other I really just want to go from two accounts too one!
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"it says I merged haj into GoldWood "
Can you copy and paste exactly what it says or a screen shot because it should not being saying that since you have not merged your accounts at all.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
This morning I purchased 16 IVS I got a notification saying IVS purchased...
(Which you should be able to confirm but I can show bank records if necessary)
I then clicked IV shopping
I selected haj stables while on my GoldWood account
It said accounts merged
I made sure both accounts now have the same email
GoldWood has Hajs money
GoldWood has a new 30 stall barn called haj barn
I have no IVS
I just don't have my horses transferred
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The two accounts do not have the same email address so it is impossible for you to have merged them.Post edited by Ammit at 2016-03-19 03:34:50Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
It looks like you purchased that 30 stall barn with Ivs. That is what you spent your Ivs on. You only had 10 ivs not 16. I can tell by looking at the records.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her