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In this Discussion
- Ammit August 2016
- SandyCreekAcres August 2016
Who's Online (2)
- Ammit 9:10PM
- GoldenSpur 9:10PM
Still listed as upgraded, but lost benefits
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Hello all!
I'm not sure if this was mentioned in any other post, so I apologize if it has and I missed it.
My account still shows that I have a Level 4 upgrade until December, but I have lost all of my privileges. How do I verify my status and get my basic upgrade turned back on?
Thank you!
Kim
Belle Islands
Member 222687 -
I'm not sure this will be a definitive answer for you, but what sometimes works is to log out, meaning do a hard log out from the bottom of the left menu bar instead of just closing the browser window, and then logging back in again.
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Yep just log out and back in.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her