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Level 5 Subscription failed...
  • SD StablesSD Stables
    MessagePosts: 319
    So I have a Level 5 upgrade for a while now, but I logged on today and noticed that I am just at base level in the game. The subscription shows to be active, but it looks like it failed to go through yesterday, Is there anything I need to do to get this fixed? It is linked to my bank account so it should be able to easily draft from there. Can someone please look at it and see what is going on?
  • AmmitAmmit
    MessagePosts: 11,689
    Paypal had some issues this past weekend. If you wait a month it will just start back up again on it's own. You can also cancel it and start a new one. Just make sure it is fully cancelled before making a new one or you will get double charged in the future.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • SD StablesSD Stables
    MessagePosts: 319
    Ok thanks Ammit! I will cancel and start over as I have a bunch of straws and eggs to be used!
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