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Paypal dropped? - Horse Genetics Game - Forum
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Paypal dropped?
  • I haven't been able to log on since err... February-ish due to illness. I thought that my subscription would auto-renew like it has been for quite some time, but it seems to have dropped? I'm not sure how long I've been without it. Nothing changed on my end the paypal information I have hasn't altered in years.

    Any ideas? I may need to be absent again and I don't want to lose my account a second time.
    Post edited by Ammit at 2018-04-09 10:03:50
  • You will have to check inside paypal. It will tell you your subscription status.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • I checked paypal and I see that the payment for February went through but no payment for March? It's weird. I've had my subscription for a long time and it's an auto-draft from my bank so there's no card in between to expire. I don't even see attempts to make the withdrawals and there was money in the account at the usual time of the month.

    Just strange. ¯\_(ツ)_/¯
  • You need to check the status on your "approved payments" section on paypal. The status tells you what happened and what the current state of the Payment is.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • Don't create a new subscription because you will probably be charged as normal in April.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • I had the same problem. I hadn't logged in a while but when I did, I checked paypal and it was listed as cancelled in February. I also have had the subscription for a really long time and it was connected to my bank and not a card. I went ahead and added a subscription since it was listed as cancelled, and I know I didn't do it. I thought that is was really odd. I'll have to check back in April to make sure it doesn't double dip.
  • If you had canceled it it would say Canceled -By Buyer, so it for sure was not you! Not sure what shenanigans they where up too lol.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image

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