HGG Community Forums

HollidayFarms · Apr 29, 2018 10:03 AM

Can anyone tell me how to use the barn filters on a mobile device? I use Chrome and every time I click the filter button it automatically refreshes the screen without letting me select a filter.

Kat8805 · Apr 29, 2018 8:38 PM

I've already mentioned this to Ammit. Not sure what the status is on a solution though.

Johara · Apr 29, 2018 9:17 PM

On my Kindle Fire tablet, using their Silk browser, I kinda press and hold. Not quite long enough to bring up the 'open in new window, etc' menu, but definitely more than just a normal click. That tends to drop down the sort menu without refreshing the page for me, no idea if it'd work on Chrome though.

HollidayFarms · Apr 30, 2018 3:35 AM

Thank you both!

@Kat8805 I was hesitant to put this post. I thought it might be a known thing. Good to know it's not just me.

@Johara I will try that. Thanks!

Kristin · Apr 30, 2018 8:09 AM

If I press both on the button and outside the button at the same time on my mobile device it zooms in and doesn't refresh the site so I can choose a filter. (Samsung galaxy S6). Perhaps it works that way on yours to :)

Kat8805 · Apr 30, 2018 1:49 PM

Will have to try that! Thanks!

HollidayFarms · May 1, 2018 4:05 AM

I have the same phone! Which outside button to you use?

Ammit · May 1, 2018 4:09 AM

She's using pinch to zoom, not a button outside the phone.

Sadly I don't have an answer for this yet.

HollidayFarms · May 1, 2018 11:07 AM

Thanks! I totally misread that.

Kristin · May 1, 2018 10:38 PM

It's more of a magnifying glass than zooming really. If you (without zooming first) try to press the space between 'sort by' and the tile option (you'll hit both buttons) so your s6 will try to help you by opening a magnifying glass. For some reason it also stops the refreshing of the site.

But I tried Joharas way aswell and found that it's just as easy even if it brings up the menu. The filter options stays available when you touch the screen to make the menu go away :)

Ammit · May 2, 2018 4:01 AM

I may not have a solution but our new design firm was made aware of the issue yesterday. The barn page is on their priority list and I know won't be an issue as soon as they start putting out updates for that page.

HollidayFarms · May 2, 2018 4:38 AM

I tried both ways, and they both worked. Thank you for your help!

Thank you Ammit for looking into the issue!

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