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help with payment for basic upgrade - Horse Genetics Game - Forum
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help with payment for basic upgrade
  • MStorm691MStorm691
    MessagePosts: 3
    ok so, a few things. I just paid for a 3 month basic upgrade. should have only cost $10 but it charged me$20. when i click on "upgrade with real money" it presents a link to contact the game owner for help but then it takes me to the forum login and my login isn't working, i try switching servers but it doesn't work, i try clicking on "forgot password" but then it tells me my account doesn't exist and that there's no accounts associated with my email but i was able to finally find this after clicking on several different links.
  • ConfluenceStableConfluenceStable
    MessagePosts: 2,290
    I will let Ammit know
    image

    ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15
  • AmmitAmmit
    MessagePosts: 11,715
    It's because you put two upgrades in your cart instead of one. If you send me a PM with the email you use for paypal we can get that refunded.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1ConfluenceStable
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