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Missing straws
  • I purchased 10 straws to this stallion: https://www.huntandjump.com/horse.php?horseid=8911963
    My breeding lab says I have two.
    Post edited by Ammit at 2019-08-08 08:33:46
  • There is a known bug where straws do not get to whoever is buying them. PM Sharayah, and I am sure she will send them again. Check to see if you actually paid for them first, so you are not charged twice if you did :)
    ID 195859
  • I checked that before I posted. Guess I should checked known bugs as well. Ooops. Thanks Maribo.
  • It's because after they sold you the straws they used them up. Sharayah needs to send them to you again for free.

    I am still working on tracking down all the areas this happens at. I catch one spot and another issue pops up. Sorry about that!
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • Did @Sharayah get the missing straws to you @BigBosAcres?

    I am guessing she made embryos with them which used them up.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • Yes, it’s all resolved! As soon as she brought it to my attention I resent the straws. :)
    Post edited by SharayahStables at 2019-08-08 18:53:16
    xhajsig
  • You guys rock.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image

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