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New user offer not being applied to account?
  • BreyerJHBreyerJH
    MessagePosts: 2
    Hi all,
    I purchased the 'welcome to the family!' offer and I'm not seeing it applied to my account? I've logged out and in a few times and no dice. Is there something else I should try?
  • ConfluenceStableConfluenceStable
    MessagePosts: 2,290
    When you log out, have you been using the link at the bottom of the left side navigation bar?
    image

    ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15
  • BreyerJHBreyerJH
    MessagePosts: 2
    Yes, I actually got it sorted by reaching out to the admin and having it applied directly to the account. Thanks for your help :)
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