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Double Payment
  • emilykaneemilykane
    MessagePosts: 1
    Hello!
    I just noticed that my payment has been charged double, even though I bought only one set of that one-time beginner offer for basic upgrade for 3 months, that popped on the right side of the screen.
    How do I proceed on this?

    Thank you in advance ♥
    Post edited by emilykane at 2020-03-10 09:50:15
  • LenasHollywoodLenasHollywood
    MessagePosts: 1,305
    If it was real-life dollars, send a private message to Ammit:
  • ConfluenceStableConfluenceStable
    MessagePosts: 2,290
    What Lena said! If you have a receipt from Paypal, have it handy as well.
    image

    ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15
  • AmmitAmmit
    MessagePosts: 11,715
    It's because you bought two of them. No biggy, it is an easy refund. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
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