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In this Discussion
- annismyrph September 2020
- Forestshadow September 2020
- Wingedeagle September 2020
- Wolvevenfrost July 2020
Who's Online (4)
- annismyrph 4:09PM
- Cavalynn 4:10PM
- GoldenSpur 4:10PM
- Pagan 4:10PM
Does anyone here know American Sign Language?
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I have been trying to learn for work so I can communicate with guests better. However with not being able to take an actual class there are a few phrases that are specific to where I work that I have not been able to find online. Can anyone here help me?
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My mom knows quite a bit from work and has been teaching me how to do it. What words are you having trouble with?
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I am deaf so you could say I am an expert. What do you need help with?
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I work at Chick-fil-A and we are actually told to say "my pleasure" instead of "your welcome", and "serve" instead of "help".
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Hmm. That's a tough one. I am not the typical deaf person, but based on my experiences from dealing with other deaf people, it is very common for deaf people to have difficulties with English.
For them, English is actually a second language because they generally grow up with American Sign Language which is _nothing_ like English. I grew up speaking Sign Exact English which implies what it is. ASL does not follow English structure, grammar and syntax. It is basically its own language.
That being said, most deaf people are far more likely to understand "help", not "serve". "Serve" is a more fancy word, so to speak. Deaf people tend to have lower reading comprehension and vocabulary. The average deaf person reads at a 4th grade level according to studies that have been done. They are far more likely to understand "You're welcome" and "help" than the others.
I get why Chick-fil-a is trying to be polite and all that, but with most deaf customers, that won't work. Basic and simple works the best with them. Otherwise, they may feel that you're insulting them by using "big ass" words that they don't understand.
I speak from experience on this subject. I used to work as a janitor at a company, and while I wasn't the only deaf person there, I was the only one who had normal reading comprehension and vocabulary. So the other deaf employees wound up coming to me all the time and asking me to explain things to them because they couldn't understand what they were reading. -
@Forestshadow oh ok. Thank you. This is very informative. I still have a lot to learn obviously, but I will keep trying.
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You're welcome
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@Forestshadow I saw my favorite guest again last night at work. He is a very sweet gentleman and I was off the clock, just waiting for food. I was trying to have a conversation with him, but I just wasn't able to understand one thing he was telling me. He did finger spell it but I am very bad at spelling and my brain could not keep up. Is there an app or something that you would recommend that I could look up by sign? I have one that I type in the word and it shows the correct sign but not the other way around.
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Gee whiz, hmmm... I'll have to do some research on it.
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Ok, I've done some googling.
This website seems to be your best bet, maybe.
https://www.signingsavvy.com/search -
Thank you both!
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You're welcome