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cissycat · Nov 19, 2020 11:44 AM

I am trying to get Ice 20 but I know all the info about the card is right and stuff like that. Then I hit pay now and it says Were sorry, but we weren't able to add this card. Please try a different card. I am using a gift card though. Is that what is it? Can someone please help.

Ammit · Nov 19, 2020 11:53 AM

It's your gift card. Gift cards need to be activated special for online purchases. Normally you have to call a special number. I have never done it but just know from others.

cissycat · Nov 19, 2020 11:59 AM

Oh ok. Thank you.

cissycat · Nov 19, 2020 12:49 PM

I just used a credit card and it still didn't work.

cissycat · Nov 19, 2020 1:09 PM

I am guessing PayPal isn't working. Can someone please help?

annismyrph · Nov 19, 2020 1:38 PM

you would need to contact Paypal ; sorry but I dont think there is anything that can be done from this end, from what I ve learned from the past

Ammit · Nov 19, 2020 4:41 PM

If Paypal is refusing all payments from you then the issue is paypal rejecting your payments. Nothing we can do on our end. Sorry.

cissycat · Nov 19, 2020 4:45 PM

Its ok. I will try in a few mins or tomorrow. :)

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