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account deactivated?? - Horse Genetics Game - Forum
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account deactivated??
  • Ok, I was on this morning, getting ready for the next breeding season, changing names etc. I leave for a few hours then come back to an account deactivated? what the heck??

    I have lost ALL my horses that I have been working so hard to get, including all my now 2 year olds that I was selling and/or auctioning.

    What happened and why was I deactivated???? Also, lost my premium status!!
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    I currently own all licenses

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    id 271541
  • you might want to PM Ammit ; give as much info as you can
    Anni9

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  • Only you or someone logged into your account can deactivate it. We have absolutly nothing to do with account deactivation. If your account has an issue it would be put on sabbatical or locked, never deactivated.

    You also would not be able to post on the forum if your account was deactivated.

    What makes you think your account is deactivated?
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


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  • You do know you are only allowed 3 free account though right? I don't see any locked ones but you are way over the limit. Your upgraded account would never be locked for that though so I have no idea what your post is referring too.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • its been figured out. thanks!
    image
    I currently own all licenses

    image



    id 271541
  • @Ambervalleyarabians please make sure to stop making new accounts as you are WAY over the limit though. Thanks
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image

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