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So strange

  • I've always had a premium account for so long and now I'm basic? I looked at my sub history and it says payment failed. I've never had sub issues before.
  • I've always had a premium account for so long and now I'm basic? I looked at my sub history and it says payment failed. I've never had sub issues before. I've been subbed since 2012.

    Now I can't pull eggs?!?! Nooooo!!! Why did this have to happen on the last breeding day of the season?!?
  • I don't know why that happened, all I know is that I didn't cancel the auto sub. I got it sorted out, had to cancel the basic sub it had reverted to and renewed the auto sub. Still was very odd.

    Sorry about the double posting at the top, didn't realize it had happened.
    Post edited by Forestshadow at 2021-08-27 16:19:42
  • Sounds like Paypal just was unable to charge for some reason, It can happen sometimes for vague reasons.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image

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