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Not receiving the newsletter - Horse Genetics Game - Forum
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In this Discussion

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Not receiving the newsletter
  • I didn't receive the newsletter today, looked in spam as well. I changed my email to see if that will fix the problem for future ones but is it possible to get the one from today or will I have to wait to see if I get the next one?
    Post edited by ElvenEquestrian at 2021-09-21 10:19:32
  • I think you will have to wait until the next one :( Try searching Huntandjump in your emails search bar, sometimes my newsletter goes to a different folder and I can't find it unless I search it
    Licenses: Watercolor, Nacre, Splash M, Wrong Warp, Phantom Autumn/Lace/Diamond Sparkle/Web/Hearts/Shamrock/Muddy Puddles/Roses/Critter Tracks/Jellyfish/Birdtracks, Paintbrush Cool, Paintbrush Prism, Plaid, Shatterglass, Inkspot, Toner, Mushroom, DFP2, Onyx, Platinum, Ice 6, Ice 17

    KG-Stable-Banner-1b
    Thanked by 1ConfluenceStable
  • @kgstable Thanks for the help. I did search and nothing showed up. I have received pasture breeding emails etc. so I'm not sure what happened. Hopefully the new email will help.
  • Either you are not signed up for it or your mail company is preventing you from receiving it. Transactional emails like the pasture are not the same as newsletters and email companies handle them diffrently.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • In gmail/AOL, it comes up Hunt & Jump News.
  • @Ammit I was definitely signed up so maybe it was prevented for some reason. Hopefully with the new email it will go through. Thanks all!
  • Yup some email companies are a real butt about screening your emails and preventing you from getting them.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • How do I sign up for it?
  • @OopsDotCom Go to > Member Home> Account and Stable Management> Manage Email Settings
    There will be a place for you to sign up there
    Thanked by 1annismyrph
  • I can't find the place to sign up.
  • @OppsDotCOm ; where do you get lost ?
    When you fist log in Member home is the page that loads.... Account and Stable management is a choice under Member home ; if you click it the choice will expand and you will be able to see buttons to click on ; one of them is Manage Email Settings ; there you can confirm or change what email you are using for the game ; if everything is correct you can just click your barn page and continue with what you are doing ; if there is something wrong you can make the changes and click save.
    Anni9

    image

  • @OopsDotCom you posted about this last month then said you found the newsletter.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • Never mind, then. It's fine
    Post edited by OopsDotCom at 2021-09-25 17:32:19

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