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Premium account unable to breed early - Horse Genetics Game - Forum
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Premium account unable to breed early
  • I have a premium account on this account and still can't breed my pastures. My pastures still say:
    Your pastures will open on the 7th. Support the game by making a purchase, to open your pastures on the 5th
    Post edited by Ammit at 2021-10-03 09:03:13
  • You have not made a purchase in the past month so do not get early pasture access. It is not related to upgrade status.

    How did you end up with a premium upgrade?
    Post edited by Ammit at 2021-10-03 09:04:44
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • @Ammit, I purchased it. Via PayPal.
  • This has happened multiple times when I have made purchases in the past month via PayPal and it doesn't give me credit for that purchase on either account.
  • I've actually made two purchases in the last month, and many more before that, none of which have given me early breeding access on either this account OR my steelmagghia account.
    Post edited by magghia at 2021-10-03 11:19:19
  • Post edited by magghia at 2021-10-03 11:19:11
  • If you send me a PM with the email address you use for Paypal I can look into it if you want.

    You might have a problematic Paypal username that prevented it from recording the purchase on our end. Apostrophes were known to break the recording process but that bug has been fixed since your last purchase.
    Post edited by Ammit at 2021-10-03 12:49:34
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image

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