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Question on tack packs SOLVED
  • I know this is being worked on. But I seemed to have lost some of the tack packs I ordered. For example, the Winter Holiday pack. I am sure I purchased that, but I no longer seem to have it, nor is it in the purchase area.

    Or am I just thinking I had it?
    Post edited by Ambervalleyarabians at 2021-11-28 03:23:31
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    I currently own all licenses

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    id 271541
  • Do you recall which winter pack it was?
    I double looked on mine and the 4 I have still show.
    There's winter wonderland, hyyge holiday, winter folk festival, Lazer advent , and there's a body pack WCT.
    I would check your IV transactions to see if you can find if you've purchased it in the past. If not the packs don't normally show up till December I believe? If you did fine you have purchased it and it's not appearing I would messege admin.
  • Tack packs do not get removed once you have purchased them. Are you trying to look at the purchase page? That will not show you everything you own. You have to look at the horse page.
    Post edited by Ammit at 2021-11-27 09:55:18
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


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  • I do not know how to get tack packs and I really want build a bridle. I would really appreciate if one of you could tell me how to get it. Thanks
  • @Belmont123 Go to the Voucher Exchange page under the Upgrade tab. If you do not have any IVs, click on the Buy IV's button, you can purchase them there for 12,500hs each. The build a bridle costs 2 IVs. Then click the IV shopping button and scroll down till you get to the tack pack you want and click the buy button. Once you have purchased a tack pack it will show up on the tack tab of all your horses that it works for. Build a bridle will not show up on foals, and the tack packs intended for specific body types only show for horses with that body type.
    Post edited by LakeOndowaFarm at 2021-11-27 11:10:03
    Breeding high quality Sheldasen horses in all the fancy colors.
    81995
    Thanked by 1ConfluenceStable
  • Ok, I didnt realize to look at the IV purchase page. Since the page only shows "Tack Pack Purchase" and not the actual name, I counted how many I bought and how many I have. I could have sworn that I bought winter wonderland (I have the others), maybe I didnt then?

    so next question, I know some of these are limited time, do you if or when that one is coming out again?
    image
    I currently own all licenses

    image



    id 271541
  • Most are seasonal, but some were special event packs only. But a lot of them show up around winter festivities
    Licenses: Watercolor, Nacre, Splash M, Wrong Warp, Phantom Autumn/Lace/Diamond Sparkle/Web/Hearts/Shamrock/Muddy Puddles/Roses/Critter Tracks/Jellyfish/Birdtracks, Paintbrush Cool, Paintbrush Prism, Plaid, Shatterglass, Inkspot, Toner, Mushroom, DFP2, Onyx, Platinum, Ice 6, Ice 17

    KG-Stable-Banner-1b
  • thanks!
    image
    I currently own all licenses

    image



    id 271541
  • @Ambervalleyarabians do not look at the IV purchase page. Look at your horse page. That will show you all the ones you own.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • Yep got it thanks!
    image
    I currently own all licenses

    image



    id 271541

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