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Forum notifications don't go to email? - Horse Genetics Game - Forum
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Forum notifications don't go to email?
  • I get the newsletters just fine, and I used to get email notifications about forum activity, but for a few months now I never get an email, just an alert bubble on the game site. I've checked my spam and trash folders and done a search. I've checked my forum preferences and the email notifications are checked. Is is there something else I can do? Or is this just my email provider (gmail) blocking them? Ordinarily it isn't a big deal, but sometimes I get a notification in the game about a mention but the post has been deleted. I'd like to at least be able to read the email to see what it was about.
  • I get monthly emails and best of pasture emails but nothing else
    I am Fiddler, my pronouns are she/her
    and my game number is 276934

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    Thanked by 1Cavalynn
  • Ditto for what Fiddler posted :)
    Anni9

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    Thanked by 1Cavalynn
  • The newsletter is sent by Mailchimp, pasture emails are sent by Mandril, for forum emails are sent by our server via vanilla software. It is perfectly normal for your mail server to block some of these but not others. Email filtering is why we send most emails via Mailchimp and Mandril. They can fight with the email providers. We can't.
    Post edited by Ammit at 2022-09-24 14:43:54
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


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