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Best of Pasture Email Didn’t Send
  • I received a Best of Pasture email for every other pasture except for one, I checked all folders, inbox to spam to trash, of my email and the newest email I can find for this pasture is from last year 12/14/22. And it has foals in it and is saying it has sent the email.


    Pasture link: https://www.huntandjump.com/member.php?p_id=35485&sp=y&uid=228534


    Stallion for pasture: image
    14847576 H7 BoP keep
    Post edited by Ammit at 2023-01-18 06:21:15
    Licensed for: All Axiom Genes, All Rainbow Riot 1 & 2 Genes, Splash M, Phantom except for Wisp, All Ice, Mushroom, Onyx, DFP2, Shatterglass, Chinchilla, Platinum and Height Regulator

  • Found a second barn where I did not receive a best of pasture email:

    Pasture: https://www.huntandjump.com/member.php?uid=228534&p_id=35521&sp=y

    Stallion: image
    H2 14753763 Tpas
    Licensed for: All Axiom Genes, All Rainbow Riot 1 & 2 Genes, Splash M, Phantom except for Wisp, All Ice, Mushroom, Onyx, DFP2, Shatterglass, Chinchilla, Platinum and Height Regulator

  • .
    Post edited by bravo52 at 2023-01-17 06:53:31
    Thanked by 1Fiddler
  • At this point, the most likely answer is that it is being blocked by your email or that the pasture was already bred since it does not seem to be happening to everyone and our system flags it as having sent an email but I can leave this open for monitoring.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1HelenofTroy
  • @bravo25 These pastures would have been bred on the 14th; the only pastures that I bred by hand were my 2-4th Gen pastures(done on the 6th and the 9th), and I have received an email for every one of those, plus 6 others that were done on auto on the 14th.


    @Ammit how would I go about unblocking the emails? And it’s weird, to me, that it would block those two but not every other one.
    Licensed for: All Axiom Genes, All Rainbow Riot 1 & 2 Genes, Splash M, Phantom except for Wisp, All Ice, Mushroom, Onyx, DFP2, Shatterglass, Chinchilla, Platinum and Height Regulator

  • If you got a bunch at once your email provider could have decided they were spam and started blocking future ones. We space the order to prevent that but can't keep all email providers from doing it.

    You can try adding the email that sends them to your contact lists and check your spam folders and such but some email providers will block your email and simply not tell you and there is not much you can do about it. Since it would be specific to your email provider you would have to google what to do if they are blocking your email.It is different for every provider and impossible for some.

    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1HelenofTroy

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