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PayPal Subscription Help
  • AlianneAlianne
    MessagePosts: 1,479
    Paypal charged my subscription funds account 2hours before my paycheck arrived so it declined the renewal. Do I cancel the old one and start a new subscription or is there a way to prompt it to try charging again? :-/
    I breed Drafts and star horses :D
    Silver Wings Tavern Farms
    HJ1 Barn ID# 220099
  • Starstruck2Starstruck2
    MessagePosts: 1,630
    I've never been able to get it restarted and always have to make a new one
    Starstruck2 on Bluegrass and Forest
    Betony707 on Forest & Mesa
    Thanked by 1Alianne
  • AmmitAmmit
    MessagePosts: 11,593
    You can not prompt it to try again. You can look at your subscription info and see if it has a date for when it will charge you next. If that date is too far away for you you will have to cancel and create a new one.

    We are hoping when we change to the new subscription system later this year it will run better.
    Post edited by Ammit at 2023-06-15 00:36:05
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1Alianne
  • AlianneAlianne
    MessagePosts: 1,479
    The date it lists to charge again is Jun 13th so I'll just cancel and start a new one since I lack time travel capabilities. :-?

    Thank you for the assistance! :x
    I breed Drafts and star horses :D
    Silver Wings Tavern Farms
    HJ1 Barn ID# 220099
    Thanked by 1Ammit
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