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Premium Subscription Renewal
  • DressageChickFLDressageChickFL
    MessagePosts: 133
    I took a little break and came back. I was reading through the announcements and now I have a question. I tried to look through to see if this question has already been asked but I didn't find anything.

    I bought a premium account last August. When I go to my homepage it says "premium upgrade with 27 days left. I thought I had a year long upgrade. When I go to "manage my subscriptions" it says I have no active premium accounts, I have an active legacy account. I'm assuming this is the grandfathered in price then? I did not see an option to renew my subscription. Will I renew it in 27 days at the new price? Or will it continue to be billed to my PayPal until I cancel it?

    Thanks!
  • LakeOndowaFarmLakeOndowaFarm
    MessagePosts: 12,224
    It will continue to be billed through PayPal at the old rate until you cancel it.
    Breeding high quality Sheldasen horses in all the fancy colors.
    81995
  • AmmitAmmit
    MessagePosts: 11,691
    Welcome back. Here is some info about the subscription changes.

    https://www.huntandjump.com/forum/discussion/59307/breed-characteristics-and-subscription-price-change-new

    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


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