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I think I lost my Premium Closed... I did. - Horse Genetics Game - Forum
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I think I lost my Premium Closed... I did.
  • OopsDotComOopsDotCom
    MessagePosts: 6,181
    Where do I look to find out?
    Post edited by OopsDotCom at 2024-05-23 22:05:04
  • AmmitAmmit
    MessagePosts: 11,691
    What is a vip?
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • OopsDotComOopsDotCom
    MessagePosts: 6,181
    Lol don't know where I got that from. Premium. I've lost SBA ability. My pasture has dropped to 60. I haven't heard anything from paypal and haven't gone looking yet til I know what to look for.
    Post edited by OopsDotCom at 2024-05-16 22:18:46
  • OopsDotComOopsDotCom
    MessagePosts: 6,181
    And I just noticed the little symbols after my name show basic member not premium.

    "Upgrade your account" says I have an active subscription, but not which kind.

    Found it, it says I have an active basic subscription.
    Post edited by OopsDotCom at 2024-05-16 22:39:44
  • AmmitAmmit
    MessagePosts: 11,691
    We have had no payments for a premium upgrade for you since December of last year. You can create a subscription if you would like to start having a premium upgrade. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • OopsDotComOopsDotCom
    MessagePosts: 6,181
    Then I owe you some back payments, because as far as I can tell, I've had premium privileges. I've been able to SBA until yesterday.

    Is that when we cancelled our subscriptions to take new subscriptions at the higher price?
    Post edited by OopsDotCom at 2024-05-17 22:35:42
  • AmmitAmmit
    MessagePosts: 11,691
    You don't owe any back payments. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • OopsDotComOopsDotCom
    MessagePosts: 6,181
    Thanks, that's very kind of you.

    I know what happened, Because of something that happpened (nothing to do with H&J), I had to cancel my credit card and haven't received the new one yet, so paypal probably tried to charge me for the subscription renewal and it didn't go through. I'm not gonna worry about it, I'll just renew the subscription when I receive the replacement credit card.
    Post edited by OopsDotCom at 2024-05-18 20:52:39
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