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Still having problem with image populating - Horse Genetics Game - Forum
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Still having problem with image populating
  • This seems to happen especially when updating from yearling to 2 YO, but also with updates to tack, etc. This has been happening a lot for me recently, for some reason. I wanted to see if that was also the case for others. Thanks.
  • You will need to be more specific about what exactly you are having the issue with. What do you mean by populating?
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • It probably happens when there's a lot of traffic on the site. When lots of people are creating horses to find sea ponies it can cause the wait time for image loading to take longer :) I've noticed it too, just gotta be patient haha and remember the crazy number of creates doesn't last forever, it'll be back to normal next season :))
    Licenses: Watercolor, Nacre, Splash M, Wrong Warp, Phantom Autumn/Lace/Diamond Sparkle/Web/Hearts/Shamrock/Muddy Puddles/Roses/Critter Tracks/Jellyfish/Birdtracks, Paintbrush Cool, Paintbrush Prism, Plaid, Shatterglass, Inkspot, Toner, Mushroom, DFP2, Onyx, Platinum, Ice 6, Ice 17

    KG-Stable-Banner-1b
  • I am asking about specifics because she has a basic account and the images show up differently for basic accounts than premiums and differently for creates, pastures, page opens etc. I need to know what exactly she is doing so I can clarify what the specific issue is. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • So now, the images aren't generating at all. With new creates, I get the message "Waiting to hear back from the server, this may take a few seconds," but the image never generates.

    It's the same with tack updates: I get the "Request received, but javascript caching is preventing the dialog from showing. Your image is generating but can not popup at this time. Please do not resubmit the image request" message.

    I did the clear cache, restart and other attempted fixes but nothing's worked so far. Thanks.
  • That is different. The image generator got hung up last night, and we cleared it up.

    My guess is you are trying to just wait for images to load in the background but you have a basic upgrade which means they won't do that ever for you.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • I'm not sure what you mean by "load in the background," but now images don't load at all - new creates, foals to adult horses, and changes in tack: I just keep getting those messages. No new images for new creates or new foals at all now. No idea what's going on; it's never done this before for this long. I even tried another browser and it does the same thing.
  • There is a ton of different things going on with the image generator and it may be too complicated/confusing for me to try and explain the multiple things you are seeing. Just be aware we know about the times it is getting caught up like right now and are working on it.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • this is what happens when i change background/bc

    Oh dear, there seems to have been some sort of problem:
    Image Generation encountered an unexpected error (Event ID: 81e20a7d326c4aa087dae4c0369c5b30): The tack finalization subprocess had an unexpected output: > js_tack_editor@1.2.0 take_snapshot > docker exec js_tack_editor-selkie xvfb-run -a -s '-ac -screen 0 500x500x24' node src/scripts/cli_snapshot.js $npm_config_info $npm_config_sprite /local/app/assets/props Error response from daemon: No such container: js_tack_editor-selkie
    image
    I currently own all licenses

    image



    id 271541
    Thanked by 1CrescentMoonFarm
  • Ditto, Ambervalley: I'm getting that same message now.

    Oh dear, there seems to have been some sort of problem:
    Image Generation encountered an unexpected error (Event ID: cf14b621a9cb4909a9869bce4f68a542): The tack finalization subprocess had an unexpected output: > js_tack_editor@1.2.0 take_snapshot > docker exec js_tack_editor-selkie xvfb-run -a -s '-ac -screen 0 500x500x24' node src/scripts/cli_snapshot.js $npm_config_info $npm_config_sprite /local/app/assets/props Error response from daemon: No such container: js_tack_editor-selkie
  • We are very aware of the issue and doing everything we can at the moment. Thanks for the report.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image

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