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In this Discussion
- Ammit December 2016
- KerredansCorral December 2016
Who's Online (3)
- Ammit 11:28AM
- annismyrph 11:28AM
- Haystack 11:27AM
Strange Paypal Problems
-
Ok, just mentioning this here, to see if anyone else had this problem with Paypay.
I just tried to buy some HB's. I put in that I wanted to get 2 of the 100,000 hbs, for a total of 200,000.
I had clicked the link to get it once, then when the page came up for it, clicked the + to add the 2nd of the 100,000, then went to check out with Paypal.
It only showed that I had ordered 100,000 when the page came up to put my password into Paypal to confirm my order. So I clicked View Cart from the upgrade page, and it showed that I had ordered 2 of the 100,000 hb's, so I canceled the Paypal page, and re-clicked View Cart, which brought up the new Paypal page showing I have the 2 orders, yet again when I clicked to pay with Paypal and the confirmation page came up to put your password into it, it showed no orders this time on the page. So I have not bought the HB's and I canceled the Paypal pages. I wanted to bring this to Ammit's attention, incase it was a problem with Paypal.Was Rebecca Iavelli on the old forum
HJ1 #51449
HJ2 #130
Think! - It's not illegal yet. -
I'm not sure I understand what you are trying to say. Can you maybe take a screen shot? When I go to log in with 2 orders for 100k hbs in the cart it tells me I have 20.00 in the cart.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
I can't do a screen shot, and I already got rid of the pages.
I am having no problem with your pages, it is the Paypal that is weird.
I clicked the view cart, and the paypal page comes up to what you ordered.
Then you can add or subtract from your order by hitting a + or - , or you can continue to shop for other things. I hit the + so that I would have 2 orders of 100,000 hbs so that my total order should be $20.00.
Then on the right hand side of that page they have 2 buttons, one is to "Pay with Paypal" or below it is a button to pay another way without paypal. I clicked the Pay with Paypal, and it takes me to the Paypal sign in page that shows my order on the left hand side, and wants my Paypal info (password) on the right hand side. It only showed that I had 1 order for the 100,000 for $10.00, not 2 that shows up on the view cart page. So for some reason, it would not show that I had clicked the order a second time so that my total amount should be $20.00 not $10.00. So I did not put in my password or finish the order, as I could not get the full order to show.Post edited by KerredansCorral at 2016-12-02 06:36:34Was Rebecca Iavelli on the old forum
HJ1 #51449
HJ2 #130
Think! - It's not illegal yet. -
Mine does not show on the right and left side on the log in page it shows it on top.
Can you try ordering it and seeing what happens?
When you hit the + button did it actually update the amount and costs? It does for me.Post edited by Ammit at 2016-12-02 06:45:40Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Yes, it updated the amount and the cost, on the View Chart, but like I said, when I went to pay, and clicked the "pay with paypal" button, and the new page comes up that shows your order and wants your password, it did not show the total at $20, it only showed the total at $10, with only 1 order showing. I'll try again and see if it does it again.Was Rebecca Iavelli on the old forum
HJ1 #51449
HJ2 #130
Think! - It's not illegal yet. -
Ok, I did it again, and this time it did it differently. It still had me in the system for 2 orders, so when I clicked the amount again, it showed 3 orders, so I hit the - to make it 2 orders. Then it did things differently, instead of the side by side page like before, it just took me to a Paypal sign in page that showed my total of $20.00 with a (v) beside it to click on to see what the order was in a drop down. It showed me that I had 2 orders this time, so I completed my order and the HB's have shown up on my Stable page. I don't know why it did it differently this time than the last time. Most of the time I do upgrades it does them like the way I described the first time, with the side by side sections so you can see what your order is and then sign into Paypal. But all is good now. I just don't know why it did what it did earlier, or why it did it in a different way the 2nd time. Weird.Was Rebecca Iavelli on the old forum
HJ1 #51449
HJ2 #130
Think! - It's not illegal yet. -
Well what ever it was doing I am glad it sorted it's self out. :DNeed to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her