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Not able to change tattoo name?
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Hello!
I just bought a tattoo slot so that I can mark my DP horses and can't seem to change the name from my username, which was the default, to something more useful for my DP pretties. It is not yet being used on any horses. Has anyone else had this problem and/or know what to do?
Thanks in advance! :-) -
Did you type the name you want in first, then hit the "change name" button, or the other way around? :)
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I typed the name in first and then hit the button, is that the right way?
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Yes it is. Would you please try it from a different browser to eliminate any browser issues? I do know the tattoo editor works much better in some than in others, that could be the issue.
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I have just tried Firefox and Internet Explorer with the same result (I usually use Chrome). Is there a particular browser that is know to work well that I haven't tried?
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One last idea - log completely out (don't just close the browser, actually hit the log out button) and log back in.
If that doesn't fix it, then I'm out of ideas and will have to escalate this up to The Boss.
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I just tried it and it worked fine. Is there an error message at the top of the page?Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her
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I logged out and closed everything and cleared cookies and other data then re-opened the browser (Chrome) etc and it still doesn't work. When I type the desired name in and press the button the page refreshes and at the top the message says 'Your somatic tattoo has been updated' (can't remember the exact wording) but when I scroll down to the tattoo the name still appears as Margot95. Sorry to be a pain!
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Just to let you know that the changing the tattoo name just worked! :)
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I have no clue what happened or why...but a big "yeehaw!" for problems that fix themselves. :D
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Haha yes, must have been the tattoo fairies! :-) thank you anyway for your time!
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News & Alerts8/15/2025 5:30 AM EST
SWITCH UP! It's the 15th and Random Gene Sale switch has activated. Until the 1st of the month you can now pick up:
Dense Pheomelanin
White 15
Chocolate
Rainbow Riot Paintbrush Warm
Pangare Plus
Phantom Sun Runes
Phantom Star Runes
Dense Pheomelanin
White 15
Chocolate
Rainbow Riot Paintbrush Warm
Pangare Plus
Phantom Sun Runes
Phantom Star Runes
8/3/2025 9:16 AM EST
Enlarge Your Pastures
You can now use GTs to enlarge your pastures, all the way up to 200 mares! Pasture sizes have also been standardized.8/1/2025 5:30 AM EST
SWITCH UP! It's the 1st and Random Gene Sale switch has activated. Until the 15th of the month you can now pick up:
Tiger Eye 2
Rainbow Riot Paintbrush Prism
Sunshine
Phantom Sun Runes
Phantom Star Runes
Gray Reduction
PDR Belton Spotting
Tiger Eye 2
Rainbow Riot Paintbrush Prism
Sunshine
Phantom Sun Runes
Phantom Star Runes
Gray Reduction
PDR Belton Spotting
7/30/2025 1:13 AM EST
Reminders!
7/25/2025 10:00 AM EST
Vacation GT Sale!
The HGG team is on vacation until Wednesday so I have put all golden tokens 10% off for the duration of our break. Enjoy!
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