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Paypal Died Closed - Horse Genetics Game - Forum
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Paypal Died Closed
  • How do I check paypal?

    My membership has dropped to basic, all of a sudden I don't have room in my primary pasture.

    Where do I hunt to see why my paypal didn't work?
    Post edited by OopsDotCom at 2022-08-05 20:30:15
  • First log out of the game and back in and make sure it just didn't activate cause you are still logged in.

    Second I would log in over at paypal and see if anything is obvious.
    Thanked by 1OopsDotCom
  • I looked in paypal and couldn't see anything that looked like it related. I'll see if there's a way to file a help ticket.
  • According to customer support at paypal, there's no subscriptions. I'll just make a new one.
    Post edited by OopsDotCom at 2022-08-10 23:11:26
  • Go to your member home page then upgrade manager and it will tell you there. Don't make a new subscription before you find out or you might just have PayPal taking the amount for each subscription. I know this from experience.
    Post edited by SheebaArab at 2022-08-09 14:38:41
  • That's just got me more confused. First, it shows that I currently have three active subscriptions. I know one of them is invalid as Ammit had sorted out a similar problem quite some time ago.

    Then lower down, it says I have one premium active and one basic not active. When I talked to paypal on the phone, the agent told me I had no subscriptions active to KD Web games.

    The only thing I could figure out what to do is start a new subscription. H&J shows 2 subscriptions now, Paypal shows one. I'm just going to watch in my bank account for what comes from paypal.

    Thank you for all your help and advice. I kinda just gave up trying to sort it out, I just wanted my subscription back.

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