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Trying to start a premium subscription - Done.
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    it won't accept paypal, the little circle arrow just keeps going round and round. How do I change my credit card number that you have on file and I'll use that?
    Post edited by OopsDotCom at 2024-05-24 19:45:32
  • AmmitAmmit
    MessagePosts: 11,594


    We do not keep any credit card numbers. Only Paypal has access to that not us. You need to update your cards on the Paypal website if you wish to do that.

    You don't need to use Paypal to create a subscription however. You can use the credit card option.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    Thanks. It has my old cc number there but I don't know how to change that to my new cc.
    edited.............
    I think I got it to take the new card.
    Post edited by OopsDotCom at 2024-05-23 23:00:44
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    Interesting... In manage your upgrades,
    beside "active premium subscription" there's a button that says "activate" as if it's not active, and beside "inactive basic subscription" there's a button that says "deactivate" as if it's active.

    And on the gift exchange page it says I have a basic upgrade. Maybe it needs me to log out and back in.\... Yup that worked.
    Post edited by OopsDotCom at 2024-05-23 23:08:57
  • AmmitAmmit
    MessagePosts: 11,594
    Glad you figured it out.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
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