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In this Discussion
- Ammit March 2020
- bluchrystals March 2020
- LCorona001 March 2020
Who's Online (3)
- annismyrph 4:27PM
- Cavalynn 4:27PM
- GoldenSpur 4:28PM
Upgrade Bonus Bug
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I just spent $89 and some change and only received 2 bonus GMTs and it says the rate is 3 for $80 spent. Just thought I’d point this out :DPost edited by Ammit at 2020-03-19 02:59:03Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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The logs say you got 3 not 2.
11371
256300
1
2020-03-18 13:40:44
Thank You Tip
11372
256300
2
2020-03-18 13:40:44
2x Thank YouPost edited by Ammit at 2020-03-19 02:59:32Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Yes but if you count how many I spent I did not. I purchased 10 and got 12Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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I can 100% assure you that were sent 3 not two. The log is 100% accurate. It doesn't make a change without recording it.Post edited by Ammit at 2020-03-19 05:13:39Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
After purchasing I went straight into the gmt lab to find only 12. If you look at the log it only subtracts 12 until I had to purchase more.Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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Actually it says I only used 11, so looks like there a couple bugs with the system still :(
Edit: I used the final of the 12 after I purchased 3 additional with in game money. So not a bug there. I have 1 left after purchasing 3 more and using 2 of those.Post edited by LCorona001 at 2020-03-19 05:34:42Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300 -
Here are your full records for yesterday and today.
3 3/18/2020 2:29 GMT IV Purchase
-1 3/18/2020 2:29 Gene Mod Lab Gene
-1 3/18/2020 2:30 Gene Mod Lab Gene
-1 3/18/2020 2:30 Gene Mod Lab Gene
1 3/18/2020 13:40 Thank You Tip
2 3/18/2020 13:40 2x Thank You
-1 3/18/2020 13:44 Unaltering
-1 3/18/2020 13:46 Gene Mod Lab Gene
-1 3/18/2020 13:47 Gene Mod Lab Gene
-1 3/18/2020 14:10 Gene Mod Lab Gender
-1 3/19/2020 2:01 Gene Mod Lab Gene
-1 3/19/2020 2:01 Gene Mod Lab Gene
-1 3/19/2020 2:04 Gene Mod Lab Gene
-1 3/19/2020 2:04 Gene Mod Lab Gene
-1 3/19/2020 2:04 Gene Mod Lab Gene
-1 3/19/2020 2:11 Gene Mod Lab Weight
-1 3/19/2020 2:12 Gene Mod Lab Gene
3 3/19/2020 2:13 GMT IV Purchase
-2 3/19/2020 2:14 Gene Mod Lab Gene
-1 3/19/2020 2:29 Gene Mod Lab Gene
You received 9 and spent 17. I don't see anything to suggest you are missing one or that there are any bugs. Maybe you are thinking you where supposed to get 10 when you were only supposed to get 9?
Post edited by Ammit at 2020-03-19 05:39:02Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
I purchased 10 :(Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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I must’ve gotten it and just missed it somehow I guessLicensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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I’m still only accounting for 15 GMTs from what I’ve used according to that log and the 1 I still have.Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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Look like the code was not implemented to record the paypal purchases in gmt tracking. So I now have records that you received 19.
The code that adds in the x2 thank you tip is the exact same line of code that adds in the x1 thank you tip. It's not possible to get one and not the other. It happens in the same action that's why you see the same timestamp for both.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
-1 3/18/2020 2:29 Gene Mod Lab Gene
-1 3/18/2020 2:30 Gene Mod Lab Gene
-1 3/18/2020 2:30 Gene Mod Lab Gene
-1 3/18/2020 13:44 Unaltering
-1 3/18/2020 13:46 Gene Mod Lab Gene
-1 3/18/2020 13:47 Gene Mod Lab Gene
-1 3/18/2020 14:10 Gene Mod Lab Gender
-1 3/19/2020 2:01 Gene Mod Lab Gene
-1 3/19/2020 2:01 Gene Mod Lab Gene
-1 3/19/2020 2:04 Gene Mod Lab Gene
-1 3/19/2020 2:04 Gene Mod Lab Gene
-1 3/19/2020 2:04 Gene Mod Lab Gene
-1 3/19/2020 2:11 Gene Mod Lab Weight
-1 3/19/2020 2:12 Gene Mod Lab Gene
-2 3/19/2020 2:14 Gene Mod Lab Gene
-1 3/19/2020 2:29 Gene Mod Lab Gene
These numbers add up to 17 not 15.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
I truly truly believe that the system is working correctly and you were given 3 bonus ones, but I just sent you an extra one just now. :)Post edited by Ammit at 2020-03-19 05:59:13Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
I just put in a bug report on Forest because I made a large purchase and didn't get as many GMT tokens as I should have. I haven't used any this morning.
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I am closing this thread while I look into the issue.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Ok, all tip GMTs are now present and accounted for. Missing ALL of them makes perfect sense missing just one of them was impossible. Once I knew they were all missing it was a very fast fix to make. Sorry about the confusion! LCorona001 the freebie GMT is yours as an apology.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Oh, man! I can't wait to go use all those!
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Thank you anyway, if I make another big purchase and I notice it I will tell you before I use anyLicensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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Ok see it happened again. I purchased $250 worth of things. I should’ve gotten 31 GMTs. I shows I got 31 gmts. I haven’t touch anything. I already had 2 so I should have had 33 GMTs. I have 11.Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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All sorted and fixed. :) Thank you so very much for your patience.Post edited by Ammit at 2020-03-19 08:03:26Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Thank you!Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300
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And thanks for the extras!Licensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300Thanked by 1Ammit
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Figured you sure as heck earned em! :DNeed to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Thank you! Glad I could help :DLicensed for Onyx, Watercolor, Plaid, Mushroom, Splash M, Phantom Autumn, Ice 4, Ice 16, and Chinchilla - ID: 256300