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Several areas of site not working for me (remove all alerts button, create page) - Horse Genetics Game - Forum
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Several areas of site not working for me (remove all alerts button, create page)
  • I was having some issues yesterday and just logged out figuring maybe it was just a one time thing. Logging back in today, I'm having the same issues. I hit the Remove all alerts button and it just refreshes the page without removing the alerts. ON the create page, when I hit activate Herd helper or reroll herd helper, it just refreshes the page without doing either of those things. When I hit the clear pasture button, nothing happens. I tried clearing my cache, hitting F5 and logging out/in with no results. I'm using Firefox on a desk top. Any other suggestions?
    Post edited by Ammit at 2020-05-23 08:50:15
    Specializing high quality dark horses with lots of chrome.
    High Five Acres ~ ID #92912
  • did you reboot your computer completely?
    Anni9

    image

    Thanked by 1High Five Acres
  • Yup
    Specializing high quality dark horses with lots of chrome.
    High Five Acres ~ ID #92912
  • did you do a scan? Malwarebytes and / or antispywaredr?
    Anni9

    image

    Thanked by 1High Five Acres
  • Have you tried logging in through a different browser? I found out that Chrome or Explorer (Or even Microsoft) works best
    Post edited by kgstable at 2020-05-23 08:28:23
    Licenses: Watercolor, Nacre, Splash M, Wrong Warp, Phantom Autumn/Lace/Diamond Sparkle/Web/Hearts/Shamrock/Muddy Puddles/Roses/Critter Tracks/Jellyfish/Birdtracks, Paintbrush Cool, Paintbrush Prism, Plaid, Shatterglass, Inkspot, Toner, Mushroom, DFP2, Onyx, Platinum, Ice 6, Ice 17

    KG-Stable-Banner-1b
    Thanked by 1High Five Acres
  • I moved this to "Help Me Out" since I don't believe it is something on our end.

    The first thing I would do is try a different browser since it might be something messed up with your browser.
    Post edited by Ammit at 2020-05-23 08:51:20
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1High Five Acres
  • Thanks for the help! I'm not sure if this is a coincidence or not, but my monitor took a crap when I went to turn the computer on last night. I dragged the old, 4 zillion pound box monitor up from my basement this morning and low and behold, everything works A-OK today. I don't know if that had anything to do with it or maybe FireFox updated or did something weird, but all is well with the world now! Of course, now I feel like I'm back in the early 90's with this big, old dinosaur staring back at me from my desk. lol
    Specializing high quality dark horses with lots of chrome.
    High Five Acres ~ ID #92912
    Thanked by 1Ammit

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