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PayPal problem or Game Problem? --CLOSED-- - Horse Genetics Game - Forum
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PayPal problem or Game Problem? --CLOSED--
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    I’m trying to buy a Barn and some Horse Bucks with real money but every time I click on it to buy it takes me to my PayPal account but there’s nothing there. Does anyone know what’s going on? I’d really like to get another barn and some Horse Bucks! Thanks!
    Post edited by HarmonyC at 2020-10-19 12:26:03
  • ConfluenceStableConfluenceStable
    MessagePosts: 2,290
    Can you clarify what you mean by 'there's nothing there'? I just tried it and got all the way to the final purchase page (on Paypal) with no issues.
    image

    ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    It just takes me to a blank PayPal page.
  • AmmitAmmit
    MessagePosts: 11,594
    Try clearing out your cookies cache. I believe some folks had this issue before and it was a problem with saved data from Paypal.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    Ammit - I do that once a week.
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    Cleared it all again and still not working. Guess I’m not able to purchase a new barn or get more horse bucks.
    Post edited by HarmonyC at 2020-10-19 11:45:13
  • bluchrystalsbluchrystals
    MessagePosts: 9,002
    Mine has done that a few times. I have to make sure I keep the cart open in a separate window or it won't show anything available.
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    bluchrystals - Probably a Stupid question but how do you do that? As soon as I click on cart it takes me to a Blank PayPal page!
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    I’m wondering if it would be any different on my Laptop. Right now I’m playing on my phone.
  • bluchrystalsbluchrystals
    MessagePosts: 9,002
    Um...I don't remember? :)) let me go see if I can figure it out, been a bit since I've bought anything.
  • bluchrystalsbluchrystals
    MessagePosts: 9,002
    Try adding something and then viewing your cart. When you select the button for cart try to hold it until it pops up and asks if you want to open it in a new tab. That's how I did mine.
  • HarmonyCHarmonyC
    MessagePosts: 1,504
    Never mind! Turns out it was my Stupid Phone acting up YET AGAIN! It worked Perfectly on my Laptop. Thanks for the help everyone!
  • FlyingTurkeyFarmFlyingTurkeyFarm
    MessagePosts: 939
    I have had a similar issue, where I am able to complete PayPal purchases on this game either through my laptop or my mobile, but not both. Usually for me my laptop does not work, but my phone does. Maybe something with PayPal and there being multiple devices? Who knows...


    image

  • HarmonyCHarmonyC
    MessagePosts: 1,504
    My phone loves to be a pain in my you know where! My laptop is really nice to me but it’s old and takes it like 5 minutes to turn on. So normally I just use my phone. I’m so happy that it worked on my laptop. I have a shiny new barn now to put some of my horses in. YAY!
    Post edited by HarmonyC at 2020-10-19 13:11:17
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