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Who's Online (3)
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Deleting Account?
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Why can’t I delete my account? Is it because I still have 15 days left of my Premium account? I have canceled it with PayPal!
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Accounts can not be deleted. You can only deactivate it.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her
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Well obviously that’s what I meant! Doesn’t answer my question though!Post edited by DuffC at 2021-03-21 08:19:47
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The explanation to your question is on the deactivating account page; :)
“Premium subscription accounts can not be deactivated, you must cancel your subscription via PayPal and let it expire first.“
You need to wait 15 days before you can deactivate your account.HJ1: 266615
Licenced for Watercolour, Chinchilla, Diamond Phantom Sparkle, Ice 2, Nacre -
Account and Stable Management - Scroll to the bottom of that section - Deactivate this sableThanked by 1Ammit
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The rudeness was not necessary. It was not obvious what you meant.
And as others have said the answer is on that page. :)Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her Thanked by 1Nightphoenix -
I think it was pretty obvious what I meant and as I said your response did not answer my question!
A simple “Yes you have to wait 15 days for your Premium Subscription to expire” would have been nice!Post edited by DuffC at 2021-03-21 09:28:56 -
@DarkFrost - OK. That’s what I thought. Thanks
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News & Alerts8/15/2025 5:30 AM EST
SWITCH UP! It's the 15th and Random Gene Sale switch has activated. Until the 1st of the month you can now pick up:
Dense Pheomelanin
White 15
Chocolate
Rainbow Riot Paintbrush Warm
Pangare Plus
Phantom Sun Runes
Phantom Star Runes
Dense Pheomelanin
White 15
Chocolate
Rainbow Riot Paintbrush Warm
Pangare Plus
Phantom Sun Runes
Phantom Star Runes
8/3/2025 9:16 AM EST
Enlarge Your Pastures
You can now use GTs to enlarge your pastures, all the way up to 200 mares! Pasture sizes have also been standardized.8/1/2025 5:30 AM EST
SWITCH UP! It's the 1st and Random Gene Sale switch has activated. Until the 15th of the month you can now pick up:
Tiger Eye 2
Rainbow Riot Paintbrush Prism
Sunshine
Phantom Sun Runes
Phantom Star Runes
Gray Reduction
PDR Belton Spotting
Tiger Eye 2
Rainbow Riot Paintbrush Prism
Sunshine
Phantom Sun Runes
Phantom Star Runes
Gray Reduction
PDR Belton Spotting
7/30/2025 1:13 AM EST
Reminders!
7/25/2025 10:00 AM EST
Vacation GT Sale!
The HGG team is on vacation until Wednesday so I have put all golden tokens 10% off for the duration of our break. Enjoy!
Bonus Stall Progress
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