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GMT issue: Doulbe charge & not changed
  • fantasyfarmsfantasyfarms
    MessagePosts: 753
    I paid to change a stud to mare mare and when I went to refresh her page it gave her two tatoos and it wasn't changed at all. I also think I was charged twice but it doesn't make sense. A little help here please? No I didn't refresh the gmt page.

    http://www.huntandjump.com/horse.php?horseid=5489548
  • AmmitAmmit
    MessagePosts: 11,715
    GMT: mare >> stallion
    GMT: stallion >> mare

    You told it to change genders twice.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • AmmitAmmit
    MessagePosts: 11,715
    I changed it back to a mare for you, but this for sure happens from refreshing the page. Probably using the back button in this case.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • fantasyfarmsfantasyfarms
    MessagePosts: 753
    No turns out I have been having connectivity issues since a storm rolled thorough yesterday and screwed up the internet. Apparently they were doings something that caused pages to auto refresh for some reason. We had to call the company. Thank you for fixing her. Ii'm not going to do any gmts until they have it fixed..
  • AmmitAmmit
    MessagePosts: 11,715
    Ugh that sucks! Glad you know what it is though!
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
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