HGG Community Forums

Ammit · Nov 6, 2023 12:54 PM

We are leaving PayPal behind and switching over all of our payment systems to a new payment processor called Braintree. This is the same payment processor used by companies like OpenTable, Poshmark, AirBnB, ModCloth, DropBox, Yelp, and lots more. You will still be able to use PayPal to make purchases but you can also use a credit card directly. In the near future, you will also be able to use services like Venmo and Apple Pay to make game purchases too.

Don't worry, we still won't have anything to do with your credit card info. All of that will happen securely via Braintree. We never handle your sensitive information.

As of today, all payments (except subscriptions) on Bluegrass server will happen with our new system. We think we caught all the bugs but just to be safe we are rolling things out just Bluegrass first. Once it is confirmed we will push it to the other servers.

Subscriptions are not updated just yet. We have some interfaces we have to build to get those working, but it is the next project to happen. Once that launches the price will be increased to 9.50. We will share more information about subs once we are 100% sure that we will be giving you accurate information. One thing that is for sure is that those who have had subscriptions with us in the past will get a thank-you gift of 5BC tokens for switching to the higher price.

Can you help us out?
If you make a purchase and feel comfortable sharing can you post below what you purchased and how things went? Thanks so much!

----------------

Why is this update so late?

It's no secret that this was supposed to be out in September. We ended up having to build a lot more than expected and this has been a huge project to get working. We still have to build all the subscription management features! (No more hunting for sub stuff on Paypal!) It would have been out in October but unfortunately, our daughter had a mental health crisis. For 3 weeks we fought to see doctors, to get meds adjusted to even get the medication we needed. We had insurance companies refusing, pharmacies having stocking problems, etc., and through all of this, a kid who could not go to school so I was home-schooling her the best I could. We lost 3 weeks of October. Thank you for your patience with this one. She was back at school today and we have high hopes for a much better November.

Ammit · Nov 6, 2023 1:34 PM

We are still working on getting this live. Going to give it a second go here shortly.

Ammit · Nov 6, 2023 2:50 PM

Update! We got working but have decided to hold this and push it out first thing tomorrow morning. We just want to make sure we don't hit any nasty surprises overnight. So excited to get this live!

Ammit · Nov 7, 2023 5:16 AM

Good morning star shines!

The new system is live! So excited for you to check this out and see all of our hard work. Again if you make a payment please let us know how it went.

ETA: Appears to be all working now and ready to go!

Ammit · Nov 7, 2023 5:58 AM

Would help if I reopened the thread :D

Fiddler · Nov 7, 2023 6:02 AM

It worked!

Ammit · Nov 7, 2023 6:09 AM

Awesome. You picked up a 10 acre pasture, right?

Fiddler · Nov 7, 2023 6:18 AM

Yes, I wasn't planning on it, but thought it would be a good test case. At first it didn't work but then you did something and I went back to the shopping cart and tried again and it seemed pretty slick. That shopping cart kept winking at me so I knew I hadn't purchased it yet. Once the transaction went through, I got a very satisfying message that my purchase went through

Ammit · Nov 7, 2023 6:30 AM

Awesome! Thanks so much

Leefe · Nov 7, 2023 6:41 AM

since its a new payment processer will we have to enter our personal info all over again or does it pull the info from PayPal ?

Ammit · Nov 7, 2023 7:06 AM

I believe if you check out with Paypal it can get that info from Paypal but if you check out with a credit card you will have to enter that.

WhiteValley · Nov 7, 2023 9:12 AM

I've just tried it out. I didn't really need anything so I just bought one GMT token for $5. I used Paypal and after logging into my account it was very easy to purchase, although I was a bit confused because it took me to a page with a button for 'Pay' and I thought I had done that already. After pressing 'Pay' it went smoothly and I got an e-mail straight away from HAJ, and another shortly afterwards from Paypal, which I need because I have to know what I have spent in GB pounds. I thought it might also be useful to know that it works outside the USA.

Ammit · Nov 7, 2023 9:19 AM

Thanks so much! Very helpful.

DragnFly · Nov 7, 2023 9:54 AM

I just tried it out, getting another of the Ice genes. It went easily and quickly.

Cavalynn · Nov 7, 2023 11:21 AM

I can't afford to buy anything right now but I love the small formatting changes you made, like the darker font and lighter background for the header menu and the bounding boxes for the genes on the purchase page so it's clear what goes with what. I love how the cart menu pops in and out when I click the cart icon and the link to the purchase page right there. I did a dry run putting a pasture in my cart and like that it specifically said I was purchasing for myself, the only thing is the "edit" button beneath didn't look clickable because nothing changed when I hovered over, not the text or the cursor. But it was clickable and it brought up a field to enter a different user ID. It could be really cool someday if that could immediately show the username as well when submitted so we can be certain we've got the right number. I'm looking forward to using this system for the holidays. :)

Ammit · Nov 7, 2023 12:28 PM

If you correctly enter a user ID it tells you what player you are buying for.

There is a lot more sophistication updates coming for this in the next few weeks. Just added clearer mouse over styling to the list. Thanks! :)

Cavalynn · Nov 7, 2023 12:55 PM

Hmm... I tried entering another player's ID before and again just now and see no change after hitting enter or "update," so I'm not sure if my change is confirmed or not. I clicked "checkout" to see if I'd see changes there, but I don't see any ID or name showing where the purchase would go there. Is the little arrow next to the item supposed to show details when I click on it? Nothing happens when I click on it. I still see no mouse-over changes hovering over "edit," "update," or that little arrow if it's supposed to be a button. I'm using Firefox and Edge, it was the same on both.

Here's what the screen looks like after I click "update." I can't tell if the "update" button is really clickable or if it confirmed my changes or not.

Here's what my checkout page looks like. Is that little arrow supposed to be clickable?

Ammit · Nov 7, 2023 1:09 PM

That workes on the dev server but not here. Thanks for catching that. Looks like it is impossible to buy things for another player until we get that fixed.

Ammit · Nov 7, 2023 5:58 PM

All working now. :)

Ambervalleyarabians · Nov 9, 2023 3:07 AM

i used it to buy boost tokens. i bought two 5% boosts. the transaction itself went fine, however when i went to put one of the boosts on a horse, it says i have 1 10% boost

here is the link

https://www.huntandjump.com/boost_tokens.php?linkto=17940423

Ammit · Nov 9, 2023 3:40 AM

Thanks for catching that bug. I fixed the tokens for you so you can use them and we will get that issue sorted out today. :)

Haystack · Nov 9, 2023 6:17 AM

The issue with the boost tokens has been fixed, thank you so much for the report. I apologize for the inconvenience.

CheshireFarms · Dec 6, 2023 9:26 AM

@Ammit I just used the shopping cart for the first time, and the final message might be a little misleading to other people. I just bought a 110 barn and the last message said:

1x 120 Stall Barn Add On
$28.13 / Month

When I first saw $28.13 / Month, I thought I was being billed that monthly. I know that's not the case, but might be misleading to other people.

CheshireFarms · Dec 7, 2023 9:46 AM

Can we not buy the same size pastures for multiple people? I tried buying 2 30 pastures,but they won't list as single items so I can have them going to different players.

Ammit · Dec 7, 2023 10:47 AM

I don't think you can. Batching orders for lots of different players was not something we considered.

annismyrph · Dec 7, 2023 1:22 PM

So if I was to purchase something for myself and also want to purchase something for a GE Giftee, I need to do 2 different transactions? And I ll also not get the "combined" GMT Bonus? just clarifying here please :)

Ammit · Dec 7, 2023 1:24 PM

Completely depends on the combo of things you are buying.

CheshireFarms · Dec 7, 2023 5:29 PM

There used to be an option with PayPal to pay in installments. Is this new shopping cart independent of PayPal even though it accepts PayPal? Wonder if we could get this back, or was it not a good business option (like did you not get your money upfront?)

Cavalynn · Dec 7, 2023 5:39 PM

@CheshireFarms When you pay in installments with PayPal, PayPal pays the total up front and then you pay PayPal back. It's basically financing from PayPal.

CheshireFarms · Dec 8, 2023 1:09 AM

I know we're still working out the kinks, but this new payment processor doesn't give us the same abilities as before. We can't hold stuff in our shopping basket for the sale price (which I understand wasn't your intention in the first place). We can't un-group Stables and Pastures when buying for multiple accounts (so we get less GMT's). And we don't have the same PayPal payment options as we used to. Sometimes I feel more comfortable dividing my $200 purchase into 4 payments instead of all at once. Specially when we only have sales twice a year.

Ammit · Dec 8, 2023 4:32 AM

I don't have the ability to do that. We use a different payment processor now. I don't control if they let you do installments or not.

We will work on the cart but we have been busting our asses on the cart since August and we are exhausted and need to take care of some vital and time-critical things for our family right now. I am asking you to please extend us some grace in this. We are doing the best we can.

Ammit · Dec 18, 2023 9:58 AM

@CheshireFarms turns out you could always buy the same thing for multiple people. You just add it to the cart, set it to the new person, then add it again.

CheshireFarms · Dec 19, 2023 1:00 AM

Oh I see now...you have to purchase it for someone else FIRST and then if you add it again it generates on the line below. But you can't do it if you add it as yourself first.

RKO · Jan 11, 2024 5:37 AM

Will you have a Google card option too at some point? I use the google card alot, since I don't like having a credit card attached to my phone or tablet, thanks, Kat

Ammit · Jan 11, 2024 5:54 AM

We plan to have Google Pay in the future. I don't know of anything called Google Card. We will be looking to expand our payment options in 24.

annismyrph · Jan 11, 2024 5:59 AM

Are you guys working on the Premium membership bought for you by someone else counting as "supporting the game" and opening the pastures on the 5th sometime in the near future?

Ammit · Jan 11, 2024 6:04 AM

We just fixed an issue with premium renewals not tracking but I was not aware of any issues with purchases made by other people until now.

ETA: Haystack says he will look into it later today.

Ammit · Jan 11, 2024 1:04 PM

@annismyrph that was patched back on December 21st. Looks like your upgrade was purchased before the fix went out and I did not know you needed assistance.

RKO · Jan 11, 2024 7:28 PM

@Ammit Thank you, the google card is Google's prepaid card like Amazon, Apple gift cards, It is just another payment method.

Members log in here:
Username:
Password:
By hitting the above you signify that you agree with our rules and conditions.
Forgot your password?

HGG Community Forums

Join our discord server!

Howdy, Stranger!

Categories

In this Discussion

Who's Online (1)

Join our discord server!

Enlarge Your Pastures

Reminders!

Vacation GT Sale!