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Subscription Prices Have Increased to 9.50 per month - Switch and get 5 free BC tokens! - Horse Genetics Game - Forum
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Subscription Prices Have Increased to 9.50 per month - Switch and get 5 free BC tokens!
  • AmmitAmmit
    MessagePosts: 11,593
    It's in the exact same spot you aways got your subscriptions from.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1OopsDotCom
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    I don't remember where that was, and I can't find anything but buy a monthly one. Sorry. I can't find any useful links on the buy upgrade page, i've tried them all.

    The upgrade your account page says I have 24 days left and has a button "manage subscriptions, if I click on that it takes me to a page that says I don't have any active subscriptions, the link on that page says "upgrade now" but if I click on that it takes me back to the "upgrade your account" page.
    Post edited by OopsDotCom at 2023-12-14 15:07:52
  • AmmitAmmit
    MessagePosts: 11,593
    "Your active legacy (paypal managed) subscriptions:
    I-YBTKPPCTFEGB
    I-UXHA0L7GMHYR"

    You need to cancel your old subscriptions before the game will allow you to make a new subscription.


    ETA: I went into Paypal and force-candled these for you.
    Post edited by Ammit at 2023-12-14 15:19:52
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1OopsDotCom
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    Oh, super, thank you. I had tried a while ago and even contacted paypal but they said I had to cancel them through you, so they just sat there.
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    It worked! Thank you thank you thank you.
  • OopsDotComOopsDotCom
    MessagePosts: 6,179
    Thank you so much for the BC tokens. Now I have to suffer trying to decide which BC to choose.
    Post edited by OopsDotCom at 2023-12-16 23:20:28
  • ChateauAlbereChateauAlbere
    MessagePosts: 1,990
    Ammit, struggling with getting my new premium set up. I've canceled my paypal one, my old one expired, I'm trying to switch over to the new version. When I go to "Upgrade Your Account" and click "Start premium subscription", it loads the page with the big blue "Pay" button, but nothing appears to happen when I click on it. I have tried logging out and logging back in.
    "Coming back to where you started is not the same as never leaving." - PTerry Pratchett
    Breeder of big spot appaloosas with fantasy colors and Kit M.


    image
  • Starstruck2Starstruck2
    MessagePosts: 1,630
    My PayPal got hacked and I cannot get in to attempt the remove the subscriptions that are still listed as active (they are not btw lol). So I am guessing that's why I couldn't find the subscription for the upgrade? I purchased the monthly one for now but PayPal is really irritating me!
    Post edited by Starstruck2 at 2023-12-21 15:23:47
    Starstruck2 on Bluegrass and Forest
    Betony707 on Forest & Mesa
  • AmmitAmmit
    MessagePosts: 11,593
    If you have a specific problem with your subscription I can't help you publicly because I need your private information.. Please send me a PM with the subscription ID numbers and the email you use for Paypal.
    Post edited by Ammit at 2023-12-21 16:19:35
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • AmmitAmmit
    MessagePosts: 11,593
    @ChateauAlbere PayPal is down right now. You will need to either wait or pay by card.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • ChateauAlbereChateauAlbere
    MessagePosts: 1,990
    Gotcha, thank you Ammit.
    "Coming back to where you started is not the same as never leaving." - PTerry Pratchett
    Breeder of big spot appaloosas with fantasy colors and Kit M.


    image
  • MistyMeadowFarmMistyMeadowFarm
    MessagePosts: 1,527
    I did the switch today! xx
    Thanked by 1Ammit
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