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Barn buddies don't display
  • CrescentMoonFarmCrescentMoonFarm
    MessagePosts: 1,107
    I bought the tack pack for the barn buddies, but the images don't show up. No one else seems to be having a problem so I'm wondering if it's some kind of bug. Do you have to have a premium account or it that tack pack accessible to everyone? Thanks.
    Post edited by Ammit at 2025-08-05 19:00:48
  • darkphoenixdarkphoenix
    MessagePosts: 12
    How is it not showing up? Like it's not in the horse's image, or you can't find them in the tack editor? Maybe try searching in the search bar?

    And you do not need a premium account or anything.
    darkphoenix (she/her) - #277251 - basic upgrade
    mesa - DarkPhoenix - #15470
  • annismyrphannismyrph
    MessagePosts: 8,583
    IF you go to the Tack page and start the editor, hit add and in the search bar put "barn Buddy" ; if they dont show up then you have an issue
    Anni9

    image
  • AmmitAmmit
    MessagePosts: 11,591
    image
    CMF Royal White Cat CNSBC

    I logged into your account and checked and there is nothing wrong with the tack pack. What are you seeing that makes you think it is not working? Can you give more information?
    Post edited by Ammit at 2025-08-05 22:22:32
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • CrescentMoonFarmCrescentMoonFarm
    MessagePosts: 1,107
    That's weird... they didn't display when I tried to add them. Let me try again and I'll let you know how it goes. They just weren't displaying when I added from the tack pack page.



    UPDATE: yea, same problem. I deleted out the ones for this same horse that you had added and tried to add some myself, and I keep getting the error message " Request received, but javascript caching is preventing the dialog from showing. Your image is generating but can not popup at this time. Please do not resubmit the image request." When I try to view them in the editor, they don't display.
    Post edited by CrescentMoonFarm at 2025-08-08 13:45:54
  • AmmitAmmit
    MessagePosts: 11,591
    That message isn't related to barn buddies. It means your device is refusing to talk to our image server.
    Post edited by Ammit at 2025-08-09 03:23:10
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
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