HGG Community Forums

Crucian · Feb 6, 2019 2:07 PM

I have tried to do this upgrade and my paypal shows the deduction, but I didn't get the bonus hb. Does anyone know what might have happened?

LEAcres · Feb 6, 2019 2:20 PM

When I did it, I upgraded after Sunday and didnt get the extra hbs until the fallowing sunday... but my husband did a basic upgrade on his account and got it instantly so I'm not sure if it's a bug or if you have to wait...

Crucian · Feb 6, 2019 2:40 PM

Ok Bambi207 thanks for the answer. I will just give it some time.

LenasHollywood · Feb 6, 2019 2:47 PM

With this sort of issue, always try logging out and back in.

Crucian · Feb 6, 2019 3:57 PM

Tried that multiple times LenasHollywood, but thanks :)

ConfluenceStable · Feb 6, 2019 4:07 PM

Crucian, did you log ALL the way out? Using the Log Out link in the left menu?

If so, and it didn't work, let me know and we'll take it to Ammit.

Crucian · Feb 7, 2019 3:22 PM

Yes Confluence I did use the log out link.

SherwoodStables · Feb 7, 2019 3:37 PM

Did you buy anything before buying the bonus offer? Bc if you did Ammit will have to enter it for you manually (or at least that what's happened with me).

Either way, contact Ammit!

Crucian · Feb 7, 2019 5:22 PM

No, I just did the bonus offer.

Ammit · Feb 8, 2019 1:23 PM

The bonus offer requires javascript to run properly to apply. Sometimes if something blocks it or the person moves off the page too fast and can keep it from going through. Just shoot me a PM with the email address you use for paypal and I can confirm it and apply it for you. :)

Members log in here:
Username:
Password:
By hitting the above you signify that you agree with our rules and conditions.
Forgot your password?

HGG Community Forums

Join our discord server!

Howdy, Stranger!

Categories

In this Discussion

Who's Online (2)

Join our discord server!

Ammit will be on vacation Sept. 12 through Sept. 14

Enlarge Your Pastures