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New player bonus offer
  • CrucianCrucian
    MessagePosts: 5
    I have tried to do this upgrade and my paypal shows the deduction, but I didn't get the bonus hb. Does anyone know what might have happened?
  • LEAcresLEAcres
    MessagePosts: 3,873
    When I did it, I upgraded after Sunday and didnt get the extra hbs until the fallowing sunday... but my husband did a basic upgrade on his account and got it instantly so I'm not sure if it's a bug or if you have to wait...
  • CrucianCrucian
    MessagePosts: 5
    Ok Bambi207 thanks for the answer. I will just give it some time.
  • LenasHollywoodLenasHollywood
    MessagePosts: 1,305
    With this sort of issue, always try logging out and back in.
  • CrucianCrucian
    MessagePosts: 5
    Tried that multiple times LenasHollywood, but thanks :)
  • ConfluenceStableConfluenceStable
    MessagePosts: 2,290
    Crucian, did you log ALL the way out? Using the Log Out link in the left menu?

    If so, and it didn't work, let me know and we'll take it to Ammit.
    image

    ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15
  • CrucianCrucian
    MessagePosts: 5
    Yes Confluence I did use the log out link.
  • SherwoodStablesSherwoodStables
    MessagePosts: 4,917
    Did you buy anything before buying the bonus offer? Bc if you did Ammit will have to enter it for you manually (or at least that what's happened with me).

    Either way, contact Ammit!
  • CrucianCrucian
    MessagePosts: 5
    No, I just did the bonus offer.
  • AmmitAmmit
    MessagePosts: 11,715
    The bonus offer requires javascript to run properly to apply. Sometimes if something blocks it or the person moves off the page too fast and can keep it from going through. Just shoot me a PM with the email address you use for paypal and I can confirm it and apply it for you. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1ConfluenceStable
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Ammit will be on vacation Sept. 12 through Sept. 14

If you need help during this period please PM Haystack. Otherwise everything will be answered on Monday the 15th. Thanks!
9/1/2025 5:30 AM EST
SWITCH UP! It's the 1st and Random Gene Sale switch has activated. Until the 15th of the month you can now pick up:
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Enlarge Your Pastures

You can now use GTs to enlarge your pastures, all the way up to 200 mares! Pasture sizes have also been standardized.
8/1/2025 5:30 AM EST
SWITCH UP! It's the 1st and Random Gene Sale switch has activated. Until the 15th of the month you can now pick up:
Tiger Eye 2

Rainbow Riot Paintbrush Prism

Sunshine

Phantom Sun Runes

Phantom Star Runes

Gray Reduction

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